Safe Online Shopping

Sylvanian-Families-Direct.co.uk is a 100% secure website. Every time you enter an area of the site that carries or requires sensitive information such as your credit card details, an icon resembling a padlock will appear at the bottom of your browser window. This is an indication that the site is secure.

All our transactions use a secure payment service provided by SAGE PAY, a union of Protx, the fastest growing payment service provider (PSP) and SAGE, one of the UK’s most trusted business brands. As part of this service we also use the Verified by Visa and Mastercard Securecode security systems to further secure your online transaction.

Sylvanian-Families-Direct.co.uk uses Secure Sockets Layer (SSL) security standards that are supported by Microsoft Internet Explorer 4.0 or later and other popular browsers. SSL encodes your personal information and all details are protected by the powerful SSL encryption technology. SSL encrypts your credit card number, name, address, phone number & order number as it travels through the Internet, so that it cannot be read by anyone other than our secure server.